In this Modern era, the technologies used before have been completely revolutionized and have changed greatly over the last couple of years. Such is the change that it has now crept into our daily lives and is paving way for a complete transformation. This digitalization has been made possible by the advancements in system technology which can be seen by the presence of smartphones and VoIP systems in recent times.
Another huge advancement in the telecommunications industry has been the introduction of these hybrid phone systems which can be considered as a combination between the traditional phone system and the VoIP system.
Hybrid systems have incorporated the best of both worlds of cloud-based systems and on-premise systems and as a result of which, are considered to be extremely flexible and feature-rich. This makes it suitable for all businesses as it supports a wide array of connections via ISDN and mobile networks as well as VoIP.
Moreover, the operating costs of these systems are much lower than pure cloud systems while offering almost the same functionality and thus due to these suitable capital expenditures, this makes it quite suitable to be used for full-scale migrations to VoIP in businesses.
Another benefit that Hybrid Telephone Systems offer is its flexibility which makes it easily scalable and also allows new digital devices to easily be connected. This powerful combination coupled with the fact that only some local equipment complex applications can easily be supported makes it a very suitable option for businesses to choose from.
As hybrid systems combine technologies from various communication systems (traditional and VoIP), they are extremely rich in features that make them a reliable and efficient option to choose from. This dual connection system comes in handy when if one type of connection fails, it can easily select the backup line and start taking in calls from it.
A key feature that has been significantly improved is the Calling feature. If a call is ever missed, there is an option to follow up on it. If you’re ever busy and can’t attend the call of some important client, you can direct them towards your receptionist or a waiting message. Furthermore, features like call recording, call transfer as well as automatic call routing have also been integrated which were some great features offered by VoIP.
Another key aspect that Hybrid Telephone Systems offer is the ability to control and monitor the communication technology which allows one to supervise the entire network and look out for when repairs and maintenance need to be done.
Hybrid telephone systems have seen rapid growth in their popularity as it being able to incorporate all the best features of both VoIP and the traditional system makes it an ideal option for businesses to choose from. Coupled with the fact that their installation and maintenance process is extremely easy and cost-effective, this makes it a flexible and suitable choice to be integrated into many companies.